Return Policy

 

Thank you for shopping with Rostella Fashion Apparels . We want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we’re here to help.

Returns

You have Tow[2] days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Exchanges

If you need to exchange an item for a different size or color, please contact our customer service team. Exchanges are subject to product availability.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at sales@rostellafashionapparels.com. We will work with you to arrange a return, replacement, or refund.

How to Initiate a Return

To initiate a return, please [provide instructions, e.g., contact our customer service team at sales@rostellafashionapparels.com with your order number and reason for return.

Questions

If you have any questions concerning our return policy, please contact us at sales@rostellafashionapparels.com

Terms & Conditions

Terms & Conditions for Rostella Fashion Apparels  Online Brand Store

1. Acceptance of Terms 

By accessing or using Rostella Fashion Apparels Brand store  (hereinafter referred to as “the Brand Store”), you agree to comply with and be bound by these terms and conditions.

  1. Order Placement and Processing
  2. All orders placed on the Store are subject to availability and acceptance by Rostella Fashion Apparels brand store .
  3. Rostella Fashion Apparels brand store  reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
  4. Pricing and Payment
  5. All prices on the Store are in INR(Indian Rupees) and are subject to change without notice.
  6. Payment is required at the time of placing an order. Rostella Fashion Apparels brand store  accepts credit card or debit card and some cases Cash On Delivery (COD) .
  7. In the event of pricing errors, [Your Company Name] reserves the right to cancel orders and refund the amount paid.
  8. Shipping and Delivery
  9. Shipping costs and estimated delivery times are specified at the time of checkout.
  10. Rostella Fashion Apparels Brand store is not responsible for delays in delivery caused by circumstances beyond its control.
  11. Returns and Exchanges
  12. Returns and exchanges are subject to the Rostella Fashion Apparels Brand store  Return Policy, available on the website.
  13. Items must be returned in their original condition and packaging.
  14. Intellectual Property
  15. All content on the Store, including images, logos, and text, is the property of Rostella Fashion Apparels Brand store  and is protected by intellectual property laws.
  16. Privacy Policy
  17. The Rostella Fashion Apparels  Privacy Policy governs the collection and use of customer information.
  18. Limitation of Liability
  19. Rostella Fashion Apparels  is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the products or services.
  20. Governing Law
  21. These terms and conditions are governed by the laws of under

Role of Indian Contracts Act  at Ernakulam(Dstrict) Kerala(State) jurisdiction

  1. Changes to Terms
  2. Rostella Fashion Apparels  reserves the right to update or modify these terms and conditions at any time. Customers are responsible for reviewing the terms periodically.
  3. By using the Brand Store, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use the Brand store  Store.

Product return request

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